Competences:
I have a diploma in both Hotel Management and Sales and Marketing.
Skills:
* Commercial strategy Development and execution.
* Guest experience and customer relations.
* New market penetration and product development.
* Reputation and brand management, event planning and advertising.
* Relationship building.
* Budgeting, monthly and quarterly budget revisions and reporting.
* Asset management.
* Reputation Management.
* Coordination of departmental tasks.
* Menu development and budget.
* Revenue and cost projections and management.
* Procurement and logistics management.
* Recruitment and training.
* Planning maintenance work.
* Events and accommodation bookings.
* Compliance with health and safety legislation and licensing laws.
* Focus on latest hotel technologies.
* Excellent management skills.
* Time and efficiency management.
* Team building and communication.
Supervision:
* 2009-2011: Upperhill Springs Restaurant.
Manager:
* 2011-2013: Steers and Debonaires.
* 2006-2009: Impala Konekt.
* 2004-2006:Â Metro group of Pubs.
General Manager:
* 2014-2015: Moffat Court Hotel
* 2015-2017: Fourth Parklands Hotel.
*Aug 2017- Dec 2017:Â The Dam Redhill.
*2018- 2020: The Steak Out RestaurantÂ
Diploma in Hotel Management.
Diploma in Sales and Marketing.
* I have managed to turn around loss making establishments to profit making.
* I managed to a German Embassy catering contract for one of the establishments.
* Improving customer satisfaction.
* Reducing theft.
* My shop at Steers topped sales for the entire time that I was there.
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